Yes. CALMAIR Elite LLC is an authorized MRCOOL reseller offering genuine MRCOOL systems, accessories, and parts with full manufacturer warranty eligibility.

Yes. We sell directly to homeowners, contractors, and businesses nationwide through our online store.

No. CalmAir operates as an online-only business. Orders are fulfilled and shipped directly to customers or job sites.on the go.

DIY systems are designed for homeowner installation using pre-charged Quick Connect line sets and do not require HVAC licensing. Non-DIY systems are contractor-grade units that require professional installation.

System selection depends on square footage, insulation, ceiling height, and climate. If you’re unsure which size or model is best, contact us and we’ll help you choose the correct system.

Yes. Most MRCOOL systems are heat pumps that provide efficient heating and cooling year-round.

Yes. MRCOOL systems are designed for high efficiency, with many models meeting or exceeding modern SEER2 and HSPF standards.

DIY systems do not require a contractor. Non-DIY systems (central split, central ducted, packaged units) require installation by a licensed HVAC professional.

Yes. If you purchase a non-DIY system and need help locating a licensed HVAC contractor in your area, contact us and we’ll assist with recommendations or guidance.

Yes. Contractors can install DIY systems if you prefer professional installation.

Warranty coverage varies by product. Many DIY systems include a 5-year parts and 7-year compressor warranty with registration. Contractor-installed systems have different warranty terms.

Yes. Most MRCOOL warranties require product registration after installation.

Warranty claims are handled through MRCOOL. CALMAIR can assist you with the process if needed.

We accept major credit and debit cards and other secure payment options available at checkout.

Sales tax is calculated automatically at checkout based on your shipping address and state requirements.

In some cases, yes. Contact us before ordering to discuss delivery timing options.

Yes. We ship throughout the United States.

Most orders ship within 3-5 business days. Transit time varies based on product size and destination.

Large HVAC systems typically ship via freight. Tracking information will be provided once the order ships.

We offer a 30-day return policy on most unused products in original packaging. Certain items may be subject to restocking fees or exclusions.

Yes. Approved returns are issued a return shipping label.

Many central systems are compatible with standard and smart thermostats. Compatibility varies by model.

Yes. Many accessories can be added after purchase, provided they are compatible with your system.

Yes. Tracking details are sent once your order ships.

Absolutely. We encourage customers to contact us with questions before placing an order.

You can reach us by phone at 270-727-9309 or via email at support@mrcooldistributing.com. We respond promptly to all inquiries.