• Heating Capacity: 5 kW auxiliary electric heat

• System Type: Add-on heat kit for MRCOOL central split air handlers

• Compatibility: Designed specifically for compatible MRCOOL Universal and other MRCOOL central split air handler models

• Voltage: Typically 208/230V (depends on air handler model)

• Backup Heat Function: Activates automatically when additional heating is required

• Installation: Professional installation required (high-voltage electrical component)

• Breaker Requirements: High-amperage breaker (varies by model and local code)

• Safety Features: Built-in high-temperature limit switches and overload protection

• Construction: Durable, corrosion-resistant heating elements

• Use Case: Ideal for homes in cold climates or areas requiring reliable emergency heat

• Control Compatibility: Works with standard and smart thermostats when paired with a compatible air handler

• Warranty: Manufacturer-backed parts warranty

• Dimensions: Form-factor designed to fit securely inside the MRCOOL air handler cabinet

• Weight: Moderate weight; varies based on heater configuration

Returns:

• You may return unused, unopened units within 30 days of delivery.

• Buyer is responsible for return shipping unless otherwise agreed.

• Returned products must be in like-new condition, with all original packaging and accessories.

Refunds:

• Refunds will be issued within 7 business days after we receive and inspect the return.

• Refunds exclude original shipping costs.

• A restocking fee (e.g. 10%) may apply for returned units, depending on the condition.

Warranty / Defective Items:

• If a unit is defective, we’ll work with MRCOOL’s warranty process. Parts covered under warranty will be replaced at no charge for parts, but the customer is responsible for labor, removal, and re-installation.

• To initiate a warranty claim, please contact us with your proof of purchase and a detailed description (photos or video help).

• Shipping is calculated at checkout when ordering online. 

• Product typically ship within 2 business days for in‑stock units.

• Units ship with all major components (indoor air handler + outdoor condenser + pre-charged line sets + remote + installation manual).