• Cooling Capacity: 36,000 BTU

• Heating Capacity: 36,000 BTU (enhanced Hyper Heat performance)

• Efficiency: High SEER2 rating for improved energy savings

• Refrigerant: R-410A

• Air Handler Type: Central ducted for whole-home airflow

• Compressor Type: Variable-speed inverter

• Heating in Low Temps: Hyper Heat technology maintains strong output in sub-freezing conditions

• Voltage: 208/230V

• Airflow Control: Multi-speed fan settings for adjustable comfort

• Noise Level: Quiet indoor and outdoor operation

• Smart Controls: Compatible with MRCOOL SmartHVAC app (Wi-Fi module required on some models)

• Filtration: Washable, reusable filter system

• Corrosion Protection: Gold Fin coating for extended outdoor durability

• Installation: Professional installation required (non-DIY system)

• Certifications: AHRI certified

• Warranty: Manufacturer-backed limited parts and compressor warranty

• Indoor Unit Dimensions: Varies by air handler size (typically compact for attic/closet install)

• Outdoor Unit Dimensions: Standard compact heat-pump footprint

• Application: Ideal for whole-home heating and cooling with existing or new ductwork

Returns:

• You may return unused, unopened units within 30 days of delivery.

• Buyer is responsible for return shipping unless otherwise agreed.

• Returned products must be in like-new condition, with all original packaging and accessories.

Refunds:

• Refunds will be issued within 7 business days after we receive and inspect the return.

• Refunds exclude original shipping costs.

• A restocking fee (e.g. 10%) may apply for returned units, depending on the condition.

Warranty / Defective Items:

• If a unit is defective, we’ll work with MRCOOL’s warranty process. Parts covered under warranty will be replaced at no charge for parts, but the customer is responsible for labor, removal, and re-installation.

• To initiate a warranty claim, please contact us with your proof of purchase and a detailed description (photos or video help).

• Shipping is calculated at checkout when ordering online. 

• Product typically ship within 2 business days for in‑stock units.

• Units ship with all major components (indoor air handler + outdoor condenser + pre-charged line sets + remote + installation manual).